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New CIO Beth Niblock starts from scratch to overhaul Detroit's 'fundamentally broken' IT system

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First things first: Beth Niblock has no control over the parking meters.

And yes, the city's new chief information officer has received her share of parking tickets since moving to Detroit from Louisville, Ky., in February. More than half the city's meters are broken, which made paying for parking in the middle of the polar vortex a challenge.

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